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Support and Enhancements

Product Support

Onsite Support – Do not hesitate to get in touch with our support team should there be any need. Our support team which works in tandem with our development team will resolve your issues with outmost precision.

Online Support – We offer round-the-clock online support via support tickets, popular instant messengers and live chat.

Offline/Telephone Support – Our customer care lines are open 24/7/365. Our call centre team are trained and equipped to handle all your queries.

Bugs and Versioning – Our development team is constantly reviewing and enhancing the product and will be periodically releases the necessary bug fixes and add-ons.

Remote Administration – Our solutions is designed in such a way that it can be monitored and controlled from a remote location. Hence, the college administration can conveniently switch over the control of the product to our development team if the need arises.

What next?

Communication Skills – A module which is focused on improving the communication skills of students will be part of our next release.

WAP – With the increase in use of WAP-enabled services among mobile phone users, we plan to extend to these services to universities.

Advanced Flash and AJAX – With the rapid growth of Flash and AJAX, we cannot to be too far in upgrading our product. We hope to infuse these technologies into the next version of our script.

Java and VS .NET – We plan to release our product in popular platforms such as Visual Studio .NET and Java by June 2008.

Third-party integrations – We hope to offer integration points for popular applications to integrate and work along with our solution.


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